Channels have been established to enable the expression of environmental and external complaints, with the aim of resolving these requests and complaints and determining notification management. Requests and complaints are forwarded to management for resolution. Okyanus Socks guarantees that external parties can easily express their complaints and that these complaints will be resolved conclusively. No personal information is required when submitting requests or complaints, and anonymous requests and complaints are also evaluated. The email address for submitting complaints is displayed at the factory entrance where external individuals can see it, and it is also available on the website. The designated email address for complaints is [email protected]
The designated WhatsApp contact number for complaints is: 0507 076 14 50